1. Introduction

At FCOG Racquets, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, visit our website, or participate in events and programs.

If you have any questions, please contact us at Padel@fcofgreenwich.com.

2. Information We Collect

We may collect the following types of information:

• Contact Details: Name, email address, phone number, and mailing address
• Booking Information: Court reservations, event sign-ups, and payment history
• Account Data: Membership information, login credentials, and preferences
• Technical Data: IP address, browser type, device ID, and website usage data
• Communication History: Inquiries, emails, and feedback shared with us

3. How We Use Your Information

Your information may be used to:

• Manage court bookings, memberships, and events
• Process payments and send confirmations
• Provide customer service and respond to inquiries
• Send updates, schedules, or promotional emails (only if you opt in)
• Improve our services and enhance your experience
• Fulfill legal and operational requirements

4. Sharing Your Information

We do not sell your data. Your personal information may be shared with:

• Service Providers: Such as payment processors and scheduling software
• Legal Authorities: If required to comply with applicable laws
• Business Transfers: In the event of a merger, reorganization, or similar change

All third parties are required to handle your information securely and lawfully.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your data. While no system is entirely foolproof, we take steps to prevent unauthorized access, loss, or misuse of your information.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Ask for corrections or deletions
• Limit or object to how your data is used
• Withdraw consent from marketing communications

To exercise any of these rights, please contact Padel@fcofgreenwich.com.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with an updated Effective Date. Continued use of our services implies acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please reach out to:

FCOG Racquets

Email: Padel@fcofgreenwich.com